These Terms & Conditions govern your use of the Aerovia Expeditions website and our travel-related services. By accessing our website or making a booking, you agree to follow these terms.
1. Use of Our Website
You may use the Aerovia Expeditions website for lawful purposes and for obtaining information about our travel services. You must not misuse the website, interfere with its operation, or attempt to access any part of the website without authorization.
2. Travel Services
Aerovia Expeditions provides travel planning and related services, which may include tours, accommodation, transportation, guided experiences, visa assistance, and customized travel arrangements.
The services included in a booking will depend on the package or itinerary selected by the traveller and will be confirmed at the time of booking.
3. Bookings and Payments
All bookings are subject to availability and confirmation. Travellers are responsible for providing accurate information when making a booking, including names, travel dates, contact details, and required travel information.
Payment requirements may vary depending on the selected tour or service. A booking is considered confirmed only after the required payment or confirmation has been received.
4. Prices and Availability
Travel prices and availability may change due to accommodation rates, transportation costs, supplier availability, exchange rates, seasonal demand, or other factors.
The final price and availability applicable to your booking will be confirmed before the booking is finalized.
5. Cancellation and Refunds
Cancellation and refund conditions may vary depending on the selected service and the terms of the relevant airline, hotel, tour operator, transport provider, or other supplier.
Any applicable cancellation charges, non-refundable amounts, or refund conditions will be communicated as part of the booking process.
6. Travel Documents and Visa Requirements
Travellers are responsible for having valid passports, visas, permits, travel insurance, and any other documents required for their journey.
Where visa assistance is provided, Aerovia Expeditions may assist with information or the application process. However, visa approval is determined by the relevant embassy, consulate, immigration authority, or government department.
7. Changes to Travel Arrangements
Travel arrangements may change due to circumstances such as airline schedule changes, weather conditions, government regulations, supplier availability, operational issues, or other circumstances beyond our reasonable control.
Where reasonably possible, Aerovia Expeditions will inform affected travellers and assist with available alternatives.
8. Third-Party Services
Some travel services may be provided by third parties, including airlines, hotels, transport providers, guides, activity providers, and local operators. Their own terms and conditions may also apply.
9. Website Information
We make reasonable efforts to keep the information on our website accurate and up to date. However, prices, availability, schedules, destinations, and service details may change without prior notice.
10. Limitation of Responsibility
Aerovia Expeditions is not responsible for delays, cancellations, losses, or changes caused by circumstances beyond our reasonable control, including weather conditions, natural events, government restrictions, transportation disruptions, or actions of third-party service providers.
We will make reasonable efforts to assist travellers when such situations occur.
11. Changes to These Terms
Aerovia Expeditions may update these Terms & Conditions from time to time to reflect changes to our services, website, or applicable requirements. The updated version will be published on this page.
12. Contact Us
If you have any questions about these Terms & Conditions, our travel services, or your booking, please contact Aerovia Expeditions using the contact details available on our website.